Community Health Worker SAMHSA HCV Program

Department: Community Health & Research Center

Location: Sterling Heights, MI

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Job Title: Community Health Worker I & II

Job Status: Full-time

Job Summary: Under general supervision the Community Health Worker I & II will conduct wellness consultations that include Social Determinants of Health screenings, health coaching, health education, and referrals to social services available in local communities that provide valuable assistance to residents. Promotes preventative care and health screenings; works with health care providers to improve community outreach.

Essential Duties and Responsibilities:

Conduct social determinants of health (SDOH) screenings to identify individual or family needs
Refer clients to community resources and other agencies to meet identified needs
Conduct outreach in the community that promote, maintain, and improve individual and community health
Help clients to navigate and access community services and adopt healthy behaviors
Provide health education for chronic disease prevention (i.e.., blood pressure, cholesterol, diabetes)
Provide health screenings such as vital sign intake, HIV testing, Lead testing, and Point of Care testing
Document details of engagement with clients
Conduct follow-up contacts with clients to determine if needs are met or additional support is needed
Assess client eligibility for services such as financial assistance, insurance, and other programs to assist the individual/family
Aid clients in obtaining healthcare services (Medicaid, family planning, connections to medical homes, etc.)
Serve as a liaison between communities, individuals, and service providers
Assist with recruiting new clients
Engage with community to identify referral partners and engage with existing referral agencies to strengthen partnerships
Participate in continuing education
Attend community meetings and health fairs to better understand community issues and provide information about agency offerings to community members
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

Knowledge of:

Social Determinants of Health and how they impact overall well being
Case management and/or care coordination
Local resources and agency programs that serve clients in the area of health promotion
Working in agencies that provide services related to community outreach, healthcare, managed care, public/community health, or health promotion/education
Providing health coaching and health education

Skill in:

Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

Maintain high level of confidentiality and follow HIPAA standards to safeguard patient information
Work independently, problem solve, prioritize tasks, and adapt to complex situations
Strong desire to help others
Strong oral and written communication skills
Build rapport and trust with diverse populations

Educational/Previous Experience Requirements:

Minimum Degree Required:
High school diploma or GED equivalent

~and~

Level I - Entry level from 6 months to 2 years experience as a Community Health Worker
Level II - At least 2 years- experience as a Community Health Worker
Candidate must feel comfortable interacting with active and recovering drug users (including individuals under the influence of substances at the time of interaction) recently incarcerated individuals, and unhoused individuals. The candidate will spend a significant portion of their time within treatment settings, including inpatient and detox facilities.

Licenses/Certifications:

Licenses/Certifications Required at Date of Hire:
Current CHW Certification preferred or willing to complete during onboarding
- Valid driver-s license and dependable transportation
Level I must complete 12-month apprenticeship program once CHWA certified
Level II MiCHWA training certificate

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Local, in-state, travel, up to 90%

Working Environment: Mobile unit and climate controlled office and/or remote work

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Arab Community Center for Economic and Social Serv jobs

Community Health Worker SAMHSA HCV Program

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