The Change Partners are working with a Tier-1 global consumer brand who are looking to hire an Ecommerce Project Manager to join their European D2C Centre of Excellence team.

This is a fantastic opportunity for a senior technology and delivery leader with strong eCommerce experience to take ownership of development and operations across a large-scale, multi-market D2C ecosystem.

You’ll play a key role in leading multiple development and Scrum teams across Europe, overseeing 50+ engineers, developers and delivery resources. You’ll be responsible for ensuring high-quality delivery, operational performance, and continuous improvement across the D2C platform.

This a day-rate contract position looking to start in 2-3 months.

Key responsibilities:

Lead and manage multiple development and Scrum teams comprising 50+ engineers, developers and delivery resources across Europe
Own the delivery and operational support of eCommerce solutions across multiple European markets
Oversee multiple projects, enhancement initiatives and strategic programmes, ensuring delivery against timelines, scope and business requirements
Lead workforce planning, budgeting, resource forecasting and external vendor management
Establish and maintain governance processes covering SLAs, KPIs, delivery performance and operational objectives
Monitor project performance, dependencies, milestones, risks and resource utilisation
Act as a senior escalation point for delivery, operational and strategic matters
Build strong relationships with stakeholders across European markets, business teams, technology teams and external partners
Drive continuous improvement through automation, AI adoption, process optimisation and operational efficiencies
Work closely with architecture and engineering teams to review and challenge solution designs and technical approaches
Prepare executive reporting covering delivery performance, operational health, risks and strategic initiatives
Support roadmap planning across markets, aligning development capacity with business priorities and future growth

Your background:

10+ years' experience across project/programme management, technology delivery or a similar environment
5+ years' experience working with the Hybris eCommerce platform within a multi-market or digital operations environment is essential
Strong experience leading large development, engineering or delivery teams
Proven experience managing complex projects and programmes across multiple markets
Strong understanding of operational performance, SLAs, ticket lifecycles, backlogs and delivery metrics
Experience with workforce planning, budgeting, resource forecasting and vendor management
Strong working knowledge of JIRA, Confluence and Excel

Please apply below with your CV if you’re interested.

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Ecommerce Project Manager

Ecommerce Project Manager

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