About us

Based in the heart of vibrant Bristol, Proctor + Stevenson is a highly respected, international creative agency with a focus on measurable results. Whether on or offline, we provide a full range of design and marketing services, from strategy, campaigns and lead generation to brand building, events, product communications and web builds.

Role purpose

Digital Project Managers are responsible for the successful delivery and ongoing management of digital platforms and projects for our clients. This includes website design, builds, migrations, feature development and long-term platform support.

Working closely with our technical development team, creative studio, account managers and clients, Digital Project Managers oversee the full lifecycle of digital delivery – from initial scoping and planning through to launch, optimisation and ongoing improvement. The role combines traditional project management with client partnership and platform oversight, ensuring projects and retainers are delivered efficiently, commercially and to a high technical standard.

Why This Role Is Unique

Our Digital Project Managers work across a diverse mix of technical and creative projects, collaborating with developers, designers, strategists and clients to deliver meaningful digital solutions. The role offers broad exposure across modern digital platforms, technical delivery processes and long-term platform management, making it an excellent opportunity for someone looking to develop deep expertise in digital delivery within a full-service agency environment.

Key Accountabilities

Project Delivery

Managing multiple projects of varying scale and complexity simultaneously
Defining project scope, timelines, budgets and delivery plans
Coordinating internal teams including developers, designers and external partners
Managing the full project lifecycle from scoping through to launch and aftercare
Facilitating sprint planning, stand‑ups, reviews and project status meetings
Coordinating testing, QA processes and user acceptance testing
Managing content migration processes where required
Identifying and managing project risks, issues and dependencies
Ensuring projects are delivered on time, within scope and within budget
Maintaining accurate project documentation including plans, status updates and reporting

Client & Account Partnership

Building strong working relationships with client stakeholders
Understanding client aims, business and market, to help deliver commercial solutions
Communicating complex technical information clearly to non-technical audiences
Managing client expectations throughout the delivery process
Identifying opportunities for platform improvements or future work
Contributing to forecasting and planning for ongoing client activity
Helping ensure the commercial health of projects and accounts

Platform & Retainer Management

Managing ongoing support retainers and maintenance pipelines
Coordinating continuous improvement workstreams and feature development
Supporting SEO maintenance and optimisation initiatives
Managing incidents, investigating root causes and coordinating resolution
Ensuring platforms remain stable, secure and aligned with client goals

Delivery Operations

Resource planning and coordination across projects
Supporting budget tracking and margin awareness
Maintaining delivery tooling such as Jira and timesheet systems
Supporting financial forecasting and invoicing processes
Producing documentation such as Statements of Work, RAID logs and reporting
Escalating risks, issues or opportunities to senior delivery or technical leadership when required

Skills and experience

Essential experience:

2+ years’ experience delivering digital projects in an agency or similar environment
Experience managing website builds, migrations or digital platform projects
Strong understanding of the project lifecycle from scoping to launch
Experience working with Agile, Scrum or Waterfall delivery approaches
Capable of building sustained client relationships and growth.
Excellent organisational and communication skills
Ability to manage multiple projects simultaneously
Confidence communicating with both technical teams and non-technical stakeholders

Desirable experience:

Experience with project management tools such as Jira or similar
Exposure to financial forecasting, budgeting or invoicing processes
Experience collaborating with account management teams on client growth
Familiarity with our core CMS platform offering of Drupal, Webflow & Payload as well as WordPress, Laravel or Next.js framework exposure
Understanding of hosting environments such as AWS, Pantheon or Vercel
Exposure to SEO maintenance or digital optimisation projects
Experience using modern delivery tooling including AI-assisted workflows

Person specification

Strong interpersonal and communication skills
Curiosity and a proactive approach to problem solving
Excellent organisational and planning abilities
Comfort working in a fast-paced environment with competing priorities
Confidence managing stakeholder expectations
A collaborative mindset when working with cross-disciplinary teams
Flexibility and adaptability when navigating complex projects
An empathetic approach to supporting colleagues and creating a positive team environment
Open mindset to learn from others, build new skills and contribute with new ideas/solutions.

What we offer

Hybrid working
4 Day working week
Family friendly benefits
Private medical insurance
Company pension scheme
23 days holiday, increasing to 25 – plus bank holidays
Training and development opportunities – technical, professional and other exciting skills
Salary Sacrifice car scheme
Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).
Retail and gym discounts
Team socials such as board game nights and other fun nights/days out

Corporate Social Responsibility (CSR) Commitment

We are proud to be a certified B Corp, committed to operating as a responsible and sustainable business. Our CSR approach focuses on making a positive impact on our people, our communities, and the environment. Every colleague contributes to helping us uphold these commitments.

As part of this role, you are expected to:

Support an inclusive, fair, and equitable workplace where everyone can thrive.
Act in ways that promote our environmental goals, including reducing waste and using resources responsibly.
Participate in community and social impact initiatives that strengthen our local and global communities.
Apply ethical decision‑making in day-to-day work, ensuring integrity and accountability.
Champion and adhere to our CSR and B Corp policies, helping us continuously improve.

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Digital Project Manager

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