Summary of Position

The Sage X3 IT Business Project Manager supports and optimizes the company's Sage X3 ERP environment, serving as a key link between IT and the business. This role ensures Sage X3 effectively supports wholesale and online retail operations, working closely with Sales, E-Commerce, Customer Service, Purchasing, Supply Chain, Warehouse, Logistics, Finance, and Management to translate business needs into practical system solutions and drive improvements in process, automation, and data quality.

Duties and Responsibilities

Act as the functional specialist and point of contact for Sage X3
Provide day-to-day application support and troubleshoot issues, coordinating resolution with internal teams and vendors
Gather, analyze, and document business and functional requirements
Partner with stakeholders to streamline processes across wholesale and e-commerce operations
Configure Sage X3 and support enhancements, customizations, reports, and integrations
Support end-to-end processes including orders, purchasing, inventory, warehouse, shipping, returns, invoicing, and finance
Support integrations with e-commerce platforms, marketplaces, logistics systems, and payment providers
Develop functional specifications and work with developers/vendors on system improvements
Plan and perform functional, integration, regression, and user acceptance testing
Support upgrades, patches, releases, and post-go-live activities
Maintain system documentation, workflows, and user guides
Identify opportunities for automation and process standardization
Provide user training and promote effective use of Sage X3
Manage vendor support cases as the functional liaison
Ensure system changes follow IT governance and change management processes

Qualifications

Minimum of 5 years of experience with Sage X3 as a Business Analyst, Application Specialist, Functional Consultant, or similar
Strong understanding of ERP processes in wholesale, distribution, retail, or e-commerce
Experience with business analysis, requirements gathering, application support, testing, and process improvement
Experience with ERP integrations (e-commerce, warehouse, logistics, or other systems)
Strong analytical, problem-solving, communication, and stakeholder management skills
Ability to translate business requirements into effective technology solutions

Ad Populum Offers:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and supportive work environment

Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

About Ad Populum

Ad Populum aligns corporate strategy and fosters growth across its unique portfolio of subsidiary companies. Its brands include NECA, Joseph Enterprises, Rubies, Enesco, Party City, Kidrobot, WizKids, ExKaliber, Graceland, Smiffys and Radical Share, spanning pop culture collectibles, costumes, gifts and home décor, tabletop gaming, e-commerce, entertainment and marketing.

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Sage X3 IT Business Project Manager