Description

TheAmiveroTeam Amivero’steam of ITprofessionalsdelivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused ontruly understandingthe environment and the challenge, and reimagining with our customer how outcomes can be achieved.Our team of technologistsleveragemodern, agile methods to design and developequitable, accessible, and innovative data and software services thatimpacthundreds of millions of people.As a member of theAmiveroteam you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization tovery important, mission-critical, and public service government IT systems.Special Requirements

Bachelor’s Degree + 10 years of relevant experience
US Citizenship required to obtain Public Trust
Experience leading teams, P&L, and Organic Program Growth
Experience building out Fraud Capabilities

The Gist… OurTechnical Project Managerwill be instrumental in working with the federal government tocontinue tomature an identityfraud prevention program. You willrun the day-to-day operations offraud monitoring and investigative services, promotecommunication,partner todevelop program strategy, and support the execution of the program.

What Your Day Might Include…

Lead a team of fraud investigators and data analyststo ensurea high quality,secure, andprivacy-centered experience forcitizens.

Support the development of a product roadmap to forecast program maturation, improve the data analytic capability, expand theinvestigatorability, reduce fraud impacts on partners, and promoteequitablecustomer experience andcompliance.

Through data-driven insights, develop recommendations for processdevelopment, controls,and toolingimprovementschangesto improvefraud identification, reduce fraud incidents,improve overall team performance, and enhance proactivemonitoring.

Drive innovation and ensure our teams have the tools and processes necessary to create a moresecure andequitableexperience for endusers.

Draft proposals, strategic plans, briefings, whitepapers, and similar written and oral products that communicate strategicfraud programdirection to stakeholders.

Hire and train new team members, mentor and coach, empower your team to improve, and celebrate excellentperformance.

Work closely with partner teams to support fraud operations as we scale our products and user baseand build a fraud-focused culture within theprogram.

Attend team and stakeholder meetings,participatein and/or direct working groups, preparation sessions and other planning-focused engagements and informationalsessionsas necessary.

Lead fraud risk assessmentsand special studiesand develop and expand the fraud riskframework.

Prepare monthly metricsand reportsrelated to fraudoperationandinvestigationfor government and internalstakeholders.

Continue to define and marketAmivero’sfraud operationscapability.

Participate in business development efforts to ensure the growth ofAmivero’sfraud operationscapability.

Lead efforts to expand the fraud prevention capability to other government agencies or business units, collaborating with cross-functional teams to ensure successful implementation.

Develop and execute plans for knowledge sharing, training, and technology transfer.

Qualifications

Bachelor Degree+10 years of experience

US Citizenship Required to obtain Public Trust

The ideal candidate is a proven leader in Fraud/Identity/Risk operations and process optimization who is attentive to customer experience

Experience creating environments where your team members feel included, valued, and supported to do work that energizes them

A passion foridentifyingproblems and finding the best possible solution

Detail-orientedand haveexcellent verbal and written communications skills, investigative skills, and organization skills.

Excellent personal skills needed for setting team/programobjectives, earning buy-in, and obtaining the cooperation of team members and partners

Expert skills in conducting technical analysis of fraud-related issues including threats, incidents, and investigations

Experience fostering collaborative environments with internal partner teams and external customer teams in an Agile environment

Ability to drive high-quality team performance under pressure and time constraints

Experience leading and managing investigations and a team of investigators, preferably with a focus on identity fraud-related crimes

Demonstrated ability to manage a P&L and implement cost-effective strategies.

EOE/M/F/VET/DISABLED

All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteranin accordance withapplicable federal,stateand local laws.Amiverocomplies withapplicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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