Responsibilities

Job Summary

As a Manager of Corporate Project & Program Management, you'll lead a team of Partners who provide strategic guidance and engagement with key stakeholders and project / program teams.

Key Responsibilities & Essential Functions

Manages activities that drive program development and delivery at the team / department level, and across departments; serves as dedicated owner of a set of related programs and projects, typically strategically- or thematically related
Manages a team of lower-level Project Managers
Hires / maintains staffing / fires/ promotes / demotes / transfers / disciplines / approves raises; manages / develops / trains teams to achieve department goals; develops / delegates tasks to complete projects
Leads / coaches / provides effective feedback; provides day-to-day leadership; communicates connection between Partners and impact to operational objectives
Provides leadership and expertise; participates in cross-functional initiatives
Ensures area budget, schedule, and performance objectives are met
Assists in development of budgets and goals
Crafts program vision; coordinates cross-functional teams of Partners / suppliers
Explores / validates / executes with no pre-defined solutions; makes independent decisions in ambiguous and complex areas, based on analysis, experience, judgment
Collaborates cross-functionally to understand / document business needs in an end-to-end manner
Drives creation of program roadmaps
Collaborates with business customers, Program Managers, and Design & Engineering Partners to drive entire project and program lifecycles
Identifies change management opportunities; ensures team facilitates change management initiatives related to assigned projects and programs
Manages / leads team to demonstrate high velocity, efficiency, and morale; ensures team consistently meets committed deadlines
Flexes existing processes to maximize outcomes; identifies critical risks and dependencies; anticipates / resolves critical team issues with little escalation

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Work Experience

of experience in program management -
technology consulting -
Experience leading people -
Experience supporting retail -
supply chain -
ecommerce -
digital marketing operations -
Experience successfully working in a fast-paced -
change-oriented environment -

Knowledge/Skills/Abilities

Comprehensive knowledge of voice of the customer techniques and project management tools -
Working knowledge of retail accounting / finance principles -
Advanced Excel, SQL, and analytical skills -
Advanced verbal / written communication and presentation skills -
Strong Agile / Scrum skills -
Strong negotiating and interpersonal skills -
Strong decision-making skills -
Leadership / management skills -
Ability to leverage data to tell a meaningful story -

Education

A related degree or comparable formal training, certification, or work experience -

Physical Demands & Working Conditions

Work collaboratively in a fast-paced, deadline-driven environment
Work extended hours

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/01/2023

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