Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE AND THE TEAM

You will join the Airports Product Project Office (PPO) within the Airports Business Unit, supporting the execution of key initiatives across the portfolio.

The PPO drives strategy execution, product lifecycle governance, and performance management across the Business Unit. In this role, you will manage a varied portfolio of projects—ranging from product development initiatives and lifecycle activities to business transformation, integrations (e.g. acquisitions), and internal improvement initiatives.

This is a hands-on delivery focused role, requiring strong core project management capability, adaptability, and the ability to work across cross-functional teams in a global environment.

Deliver projects that support Airports BU objectives by:

Managing end-to-end delivery of defined projects of medium size and complexity
Contributing to larger transformation or programme initiatives, under the guidance of senior roles
Providing structure, governance, and visibility across initiatives
Supporting product lifecycle activities and business transformation
Ensuring delivery against agreed scope, timelines, cost, and quality

WHAT YOU'LL DO:

Project Delivery & Execution

Manage projects across their full lifecycle: initiation, planning, execution, monitoring, and closure
Deliver clearly defined workstreams or projects, and contribute to broader programmes where required
Define scope, milestones, deliverables, and success criteria
Track progress against plan and implement corrective actions where needed

Planning & Coordination

Develop project plans, timelines, and resource requirements
Coordinate cross-functional teams and align stakeholders to shared objectives
Identify and manage dependencies across workstreams and projects
Provide input into planning activities, including capacity and prioritisation

Stakeholder Management

Work closely with Product Managers, Engineering, Operations, and Business stakeholders
Ensure clear communication of project status, risks, and decisions
Build strong relationships across geographically distributed teams

Governance, Reporting & Administration

Maintain key project artefacts (plans, RAID logs, status reports, dashboards)
Provide regular reporting to stakeholders and leadership forums
Ensure adherence to internal project management and product lifecycle processes
Support Steering Committees and governance forums through structured updates

Risk, Issue & Change Management

Identify, assess, and manage risks and issues proactively
Implement mitigation plans and escalate when needed
Manage scope changes in line with agreed governance processes

Product Lifecycle & Transformation Support

Support product development and lifecycle activities (e.g. readiness, go-live support)
Contribute to transformation initiatives such as:
Product portfolio improvements
Operational/process optimisation
Integration activities (e.g. post-M&A)
Assist in the execution of initiatives related to portfolio optimisation, operational improvements, or integration programmes

Working Approach and Scope

Works within established governance frameworks, processes, and priorities, with guidance on scope and prioritisation
Accountable for day-to-day project delivery and coordination, ensuring progress, visibility, and control
Coordinate with cross-functional contributors but no formal people management responsibility
Provides input into planning, business case development, and forecasting.
Escalate complex risks, dependencies, and decisions appropriately, with recommended actions
Support larger programmes and transformation initiatives while maintaining ownership of assigned deliverables

Qualifications

ABOUT YOUR SKILLS

4+ years’ experience in project management, preferably within an IT services or technology environment
Proven track record of delivering medium-scale projects end-to-end
Strong organisational, planning, and prioritisation skills
Experience working in cross-functional and geographically distributed teams
Effective stakeholder management and communication skills
Ability to manage multiple priorities in a fast-paced environment

NICE-TO- HAVE

Experience in aviation, airports, or transport IT solutions
Exposure to product development or product lifecycle environments
Experience supporting transformation or integration initiatives
Familiarity with Agile, Waterfall, or hybrid delivery models
Project management certification (e.g. PMP, PRINCE2)

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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