Job Description:

Member of the Digital Workplace PMO team – responsible for medium & large scale global end-user facing project implementations & platform changes
Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft Copilot improvements, new agent releases & Claude Enterprise or equivalent rollouts

Standard IT Project Management duties such as:

Leading multiple project teams in a Hybrid environment using tools such as Azure Dev Ops (ADO) for work management, as well as traditional Waterfall project processes/ tools
Creation/ upkeep of deployment schedules
Management of both project and program level risks & issues – overcome roadblocks to drive project outcomes
Regular status reporting for senior management and assisting the program manager for program level oversight/ reporting.
Work with User Education team on project communications, training & operational support needs for a global user base

Required Skills:

Minimum 5 years IT project management experience, ideally in a financial services environment
Previous experience with the implementation of End-User AI tools in a complex environment essential – preferably in financial services
Excellent communication skills
Excellent organizational skills
Comfortable preparing information for higher levels of management
Ability to cope under pressure
At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent
Previous experience engaging with Microsoft as a vendor a plus
Microsoft certifications (e.g. Copilot) a plus.

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