Job Description:
- Member of the Digital Workplace PMO team – responsible for medium & large scale global end-user facing project implementations & platform changes
- Assist the Workplace AI Program Manager with the strategy, planning & deployment of a firmwide program, with independent management of defined projects including Microsoft Copilot improvements, new agent releases & Claude Enterprise or equivalent rollouts
Standard IT Project Management duties such as:
- Leading multiple project teams in a Hybrid environment using tools such as Azure Dev Ops (ADO) for work management, as well as traditional Waterfall project processes/ tools
- Creation/ upkeep of deployment schedules
- Management of both project and program level risks & issues – overcome roadblocks to drive project outcomes
- Regular status reporting for senior management and assisting the program manager for program level oversight/ reporting.
- Work with User Education team on project communications, training & operational support needs for a global user base
Required Skills:
- Minimum 5 years IT project management experience, ideally in a financial services environment
- Previous experience with the implementation of End-User AI tools in a complex environment essential – preferably in financial services
- Excellent communication skills
- Excellent organizational skills
- Comfortable preparing information for higher levels of management
- Ability to cope under pressure
- At least one of PRINCE 2, PMP/PMI and/or Scrum Master qualifications or equivalent
- Previous experience engaging with Microsoft as a vendor a plus
- Microsoft certifications (e.g. Copilot) a plus.
