Overview

You will help run and evolve BCG's Global ECT function, balancing day-to-day operations with strategic change. In this role, you work closely with regional leaders to ensure governance, reporting, and program delivery across the global-regional model. You lead initiatives that strengthen the employee value proposition and operational rigor, translating complex interests into clear actions. This is a hands-on, cross-functional role that shapes how ECT operates at scale and across cultures. You will drive impact by improving processes, data quality, and stakeholder alignment to support growth and transformation.

Responsibilities

Manage the operating rhythm of the Global ECT team, including governance cadence, regional accountability processes, and leadership reporting
Support core operational programs (EDP, annual PEOPLE survey, ECT guardrails implementation) with staffing, sponsorship, recruiting and billability practices
Coordinate with Regional ECT Directors to maintain consistency and smooth daily operations across regions
Serve as a go-to contact for ECT matters for experts and leaders across functional and cross-functional teams
Maintain high data quality and process discipline across the function
Support change management and operational improvement projects from diagnostics to实施
Contribute to evolution of ECT's employee value proposition and global staffing/PA accountability initiatives
Prepare analyses and recommendations on operating model refinements for leadership
Support stakeholder engagement on initiatives, translating diverse interests into actionable outputs

Key requirements

5-8 years of relevant experience in strategy, management consulting, operations, or similar
Experience balancing steady-state operational ownership with project-based strategic work
Experience with operating model change and/or AI-enabled transformation a plus
Strong business judgment and ability to connect strategic intent to operational reality
Strong stakeholder management skills with senior stakeholders
Bachelor's degree required
Strong knowledge of Outlook, PowerPoint, and Excel
Ability to collaborate across cultures, functions, and levels of seniority

Stakeholder management
Cross-functional collaboration
Analytical mindset
Outlook
PowerPoint
Excel

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