Job Title: Salesforce Program Manager & Senior Systems Analyst
Location: Remote
Contract length: 5 months to Start (Will Extend)
Schedule: 9-5 EST
Pay: $70-75 per hour W2
- Salesforce PM & Senior Systems Analyst Qualifications: Bachelor’s degree + 5+ years experience across application development lifecycle, infrastructure engineering, or application hosting
- Minimum 3+ years as a business analyst
- 5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)
- Excellent analytical thinking, problem-solving, communication, and documentation skills
- Salesforce Admin Certification preferred
- Experience working in Agile delivery environments
- Strong working knowledge of Jira for backlog and sprint management
- Ability to foster a data-driven, structured Agile culture
- Demonstrated ability to balance team capacity, prioritization, quality, and deadlines
- Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices
- Experience leading multi-functional project or scrum teams on complex, integrated platforms
- Strong leadership presence with accountability for end-to-end delivery
Preferred Qualifications
- Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)
- Experience with Salesforce configuration or implementation
Requirements:
Program & Delivery Management
- Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives
- Identify, manage, and resolve complex cross-functional dependencies
- Ensure transparency of program status, risks, and release roadmaps
- Track and report progress against commitments, quality metrics, and delivery outcomes
- Maintain documentation of business processes, release notes, workflows, and program artifacts
Scrum Responsibilities
- Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
- Support a structure of continuous improvement by managing retrospective actions to completion
- Remove impediments through proactive problem-solving and stakeholder coordination
Business Analysis & End-User Engagement
- Work with stakeholders to understand needs and translate them into scalable solutions
- Facilitate UAT sessions and functional demonstrations across multiple teams
- Lead onboarding, training, and change-management activities
- Drive user adoption through structured communication and support
- Build positive team dynamics and strong relationships with customers, users, and technical staff
Other Duties as Assigned
