Description
Amazon University Talent Acquisition (AUTA) is seeking an experienced Program Manager to own the strategy and end-to-end execution of the Interviewer Securement Program for corporate university hiring in North America. This is a high-visibility, high-impact role sitting within the Recruiting Operations team, responsible for ensuring Amazon has the right interviewers, in the right place, at the right time — at scale across global hiring seasons.
In this role, you will define the multi-year programmatic strategy for interviewer securement, translating business hiring demand into actionable capacity plans and building the mechanisms to deliver against them. You will drive execution across the full program lifecycle — from forecasting interviewer demand and building roster coverage, to managing escalations and closing capacity gaps in real time. Critically, you will serve as a key cross-functional collaborator, partnering closely with Program Managers across AUTA's Demand, Recruiting Operations, and Enablement teams, as well as external partners in TA Tech and business-aligned TA organizations. You will represent AUTA's interviewer securement requirements on the broader technology roadmap, influencing product prioritization and contributing to the design of scalable, automated solutions. This role requires someone who is equally comfortable setting strategic direction with senior stakeholders and rolling up their sleeves to drive operational delivery with precision.
Key job responsibilities
Program Strategy: Define and evolve the multi-year strategy for interviewer securement across corporate university hiring, aligning with AUTA's broader demand management and hiring season objectives.
End-to-End Execution: Own program delivery from interviewer demand forecasting through roster build, panel readiness, and real-time capacity management across global hiring seasons.
Interviewer Management: Build, maintain, and audit a global interviewer rosters for corporate roles, ensuring sufficient and qualified panel coverage across regions and hiring windows.
Cross-functional PM Collaboration: Partner with Program Managers across AUTA Demand, RecOps, and Enablement teams to align interviewer securement with requisition creation timelines, Steam validation milestones, and hiring season launches.
Tech Roadmap Contribution: Represent interviewer securement requirements in cross-functional technology forums; collaborate with TA Tech, AURA, and external product teams to influence roadmap prioritization and contribute to the design of scalable, automated interviewer management solutions.
Data & Reporting: Own interviewer capacity metrics; track panel health, utilization, and readiness signals to surface risks and inform decisions for RecOps leadership.
Risk & Escalation Management: Proactively identify and escalate capacity risks with clear data and recommended mitigations; maintain a path-to-green for all open gaps.
Process Improvement: Continuously identify and implement improvements to reduce manual work, increase interviewer availability, and improve the hiring manager and candidate experience.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree, or 2+ years of Amazon experience
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually
