Sr. Technical Recruiter @ Quantum World Technologies Inc. With 10k+ Followers|| LTIMINDTREE || Wipro || Photon || M3Bi || Zensar…
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Job Description
Provide technical expertise and leadership to a team dedicated to Salesforce technologies design and build activities may be comprised of internal and/or vendor/contractor resources. Ensure activities are completed, validated, align with architectural objectives and requirements, and successfully deploy into the production environment. Provide mentorship to the team ensuring optimization of designs/solutions. Champion standard processes and procedures. Provide troubleshooting for development and test environment issues.
Key Responsibilities
- Provide technical expertise and leadership to a team of highly technical employees
- Develop and maintain a high performing team through effective hiring, vendor/partner management, coaching, and performance management
- Foster a collaborative successor-oriented team environment where resources are empowered and accountable
- Provide work direction, delegation, and prioritization to the team
- Ensure compliance with company policies, processes, and procedures
- Work in partnership with leadership, team members, vendors/contractors, and direct reports to deliver robust technical solutions
- Ensure service level commitments and project timelines are maintained
- Oversee the technical correctness and completeness of artifacts/documentation associated with engineering designs
- Identify and resolve issues/problems; verify build activities are complete per approved diagrams
- Redirect build activities as necessary
- Oversee the handoff of design solutions and confirm testing and validation are executed prior to the final release of new and upgraded technologies
- Influence the continuous improvement of processes, policies, and best practices to optimize performance and availability of technologies
- Drive and develop consistent technical build, implementation, and support processes
- Verify designs are validated and adhere to defined standards
- Ensure ongoing improvements align with standard process/service management principles and SDLC methods
- Evaluate, troubleshoot, and participate in root-cause analysis of development and test environment issues
- Lead respective team to implement changes/improvements to prevent recurrence
- Define, track, and measure overall department performance and metrics
- Complete and distribute reports, models, status updates, statistics, etc. to technology leadership as required
- Provide proper escalation to leadership for issues/problems as necessary
- Participate in the organization’s strategic and financial planning process
- Continuously develop specialized knowledge by remaining apprised of industry trends and emerging technologies
- Effectively present the value proposition of business-appropriate emerging technologies to technology leadership
Required Qualifications
- Bachelors degree in Computer Science, Engineering, related field, or equivalent relevant work experience
- 8 years of experience of progressive scope/impact/responsibility including both hands-on and leadership roles working with technologies
- Proven track record for delivering varying initiatives and driving execution
- Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility
- Demonstrated reasoning and troubleshooting skills
- Demonstrated in-depth and hands-on experience working with Salesforce platform on configuration, customization, Lightning Components, Apex, Visualforce, SOQL, etc; integration, security, administration and other core features
- Defined and delivered scalable technical solution architecture and integrated solution involving Salesforce clouds, preferably Financial Cloud
- Demonstrated understanding of integrations with third-party systems through various integration patterns (ESB, Pub/Sub, Point to Point, Batch, Singleton) and Salesforce capabilities (SOAP, REST, Platform Events, Streaming APIs, etc.)
Preferred Qualifications
- Proven ability to communicate and articulate technical information across various organizational levels
- Experience working in geo-dispersed team environments
- Ability to negotiate or persuade others in moderately complex situations
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