Director, Technical Program Management – GPN Tech
Are you interested in leading programs that deliver on critical business goals and build large‑scale products & platforms?
At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.
We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives—by leveraging best‑in‑class technology. That’s where you come in.
Team Description
The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high‑throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN’s success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results. They improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies, cross‑functional engineering roadmaps, and the robust delivery of global financial infrastructure.
Our TPM Directors have
- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery life‑cycle
- Exceptional communication and collaboration skills
- Excellent problem‑solving and influencing skills
- A quantitative approach to problem‑solving and a collaborative implementer of holistic solutions; a systems thinker
- Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
- Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives
- Deep focus on execution, follow‑through, accountability, and results
- Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
- Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
Basic Qualifications
- Bachelor's Degree
- At least 7 years of experience managing technical programs
Preferred Qualifications
- 7+ years of experience designing and building data‑intensive solutions using distributed computing
- 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture—preferably using AWS
- 3+ years experience building highly scalable mobile products & platforms
- 3+ years of experience with Agile delivery
- 3+ years of experience delivering large and complex programs—where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- Bachelor's degree in a related technical field (Computer Science, Software Engineering)
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
Immigration Sponsorship
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN, E‑2, E‑3, L‑1 and O‑1, or any EADs or other forms of work authorization that require immigration support from an employer).
Salary and Incentives
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Salaries for part‑time roles will be prorated based on the agreed upon number of hours to be regularly worked.
- McLean, VA: $230,400 – $263,000
- Plano, TX: $209,500 – $239,100
- Richmond, VA: $209,500 – $239,100
- Riverwoods, IL: $209,500 – $239,100
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Equal Opportunity Employer
Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Contact
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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