Senior Product Management Director

Salesforce • san francisco, ca, United States • $180 - $230 / year • 18h ago

Responsibilities

Slack is looking for a Sr Director of Product Management to own and evolve the product vision for bringing Slack and Salesforce together, making Slack the indispensable conversational front door to Salesforce for every customer, from a 5-person startup to the largest enterprise
This is a rare opportunity to sit at the intersection of two of the world’s most widely used enterprise platforms, and to define what it means to reimagine CRM to be AI-first in Slack
You’ll lead product strategy for CRM in Slackbot, SlackCRM, and SlackFirst — three of the highest-priority bets in Slack’s FY27 roadmap
Define and drive the product vision to make Slack the conversational interface for CRM
Own the product roadmap across SlackCRM, SlackFirst, Slackbot CRM, and more balancing near‑term delivery with long‑term strategy
Drive prioritization and navigate complex cross‑org dependencies across both Slack and Salesforce
Work closely with Salesforce Clouds to reimagine cloud‑specific SlackFirst experiences that are AI‑first in Slack
Lead operational excellence through Slack WBR, quarterly reviews, and metric‑driven prioritization
Partner closely with engineering, design, and other cross‑functional teams to align strategy with execution
Represent Slackforce product priorities in Slack PDE planning and Salesforce roadmap alignment
Bring Slack’s product‑led‑growth muscle to CRM to generate new Salesforce logos
Champion and execute the Pricing and Packaging strategy for CRM in Slack
Partner closely with marketing, enablement, and sales to ensure SlackFirst solutions are not only successfully brought to market but also adopted and loved by customers
Slackbot CRM: Own the roadmap for CRM in Slackbot including natural language CRM queries, write‑back actions, native line of business skills, rich agentic UI, and Agentforce orchestration
SlackCRM: Own the 0‑1, AI‑powered growth engine for sales, service, and marketing natively built in Slack for SMBs. Drive new logos for Salesforce through frictionless onboarding, PLG‑driven acquisition, and rapid iteration to achieve product market fit
SlackFirst Primitives & Cloud Experiences: Shape the product strategy to reimagine CRM AI‑first in Slack. This includes prioritizing CRM product surfaces, delivering new, AI‑first experiences from JTBD, and expanding SlackFirst primitives including native approvals, Salesforce Channels, Seamless Salesforce App, Salesforce List Views, notifications, action items, and more
Seamlessly Integrated Platform: Own the roadmap for seamless identity, infrastructure, and data integration — including OrgJWT migration, permissions and metadata sync, and auto‑auth reliability
Mobile: Drive the mobile‑first strategy for the new interface for Salesforce

Benefits

Medical Care
Life Insurance
Retirement Savings
Employee Assistance Programs
With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Qualifications

Proven track record shipping at scale across complex, multi‑stakeholder environments with cross‑org dependencies
A related technical degree required
10+ years in product management, ideally spanning both platform and end‑user product at a B2B SaaS company
Demonstrated ability to lead cross‑functional teams and influence across org boundaries without direct authority
Proven experience directly managing and developing senior product managers, including directly managing managers, across a large, matrixed organization
Excellent cross‑boundary collaborator: earns trust across org lines through alignment on customer needs and outcomes
Low ego, high ownership: leads from the front and gets into the details when it matters
Strong communicator: can distill complex platform dependencies into clear product narratives for executives and customers
Operates with clarity and speed: prototypes the path forward, rapidly iterates based on user feedback, and ships products people want to use
Deeply customer‑obsessed: can hold both the SMB founder and the enterprise admin in mind simultaneously
Builder mentality: energized by greenfield and ambiguous spaces, not just optimizing what exists
Deep understanding of CRM, enterprise workflow, or productivity software — and how users actually adopt (or don’t adopt) these tools
Experience building AI‑powered product experiences, particularly conversational or agent‑driven workflows
Experience leading PLG‑driven product strategy, including acquisition funnels, trial design, and conversion optimization with strong data instincts
Familiarity with the Salesforce ecosystem — understanding of CRM data models, Agentforce, and how Slack fits within the broader Salesforce platform
Experience navigating multi‑platform product development (e.g., mobile, web, embedded surfaces)

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