NiCE is seeking a Senior Product Manager to lead the definition and hands‑on creation of the NiCE Agentic Engagement Plane (AEP), the next‑generation architecture for the contact center. You will own innovative AI capabilities, shape how AI understands customer interactions, and design, prototype, and validate AI‑driven product experiences.
You will build intelligent CX systems while upholding security, governance, and enterprise readiness.
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