Duties
You will be responsible for the local direction, implementation, oversight and administration of the program to ensure compliance with the departments policies and procedures.
You will interpret and ensure all regulatory and administrative guidelines and policies have been met for individual and corporate accounts.
You will resolve issues and disputes between cardholders, approving officials vendors, contractors, and the financial institution issuing the card such as debits and credit issues.
You will audit cardholder accounts by reviewing all occurring transactions during the reporting period for funding, vendor rotation, prohibited items, suspicious vendors, split purchases, exceeding the micro-purchase threshold, and fraud transactions.
You will ensure training courses are appropriate to the individual's role assignment and electronic or manual certification system within the program.
You will approve the issuance of cards and spending limits, and performs overall account maintenance to ensure AO and cardholder profiles are appropriate for the local mission.
