Residential Program Counselor FT - NDP (CV ) - Operations Division
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Residential Program Counselor (NDP)
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Support healing. Structure recovery. Champion independence.
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Volunteers of America Delaware Valley is seeking a compassionate and highly dependable Residential Program Counselor to join our Neurocognitive (TBI) Program team. In this therapeutic residential setting, you will support individuals with neurocognitive disorders in their day-to-day functioning, providing both behavioral support and guidance in daily living activities.
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You’ll play a critical role in maintaining a structured, respectful environment while helping clients build and sustain the skills needed for greater independence and quality of life.
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What You’ll Do:
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Maintain a therapeutic, structured environment aligned with client treatment goals
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Assist in implementing and monitoring client rehabilitation programs for cognitive and physical needs
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Model and coach independent living skills such as hygiene, socialization, budgeting, and time management
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Supervise and document medication administration and maintain shift logs
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Respond to crisis situations with appropriate interventions and document incident reports
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Facilitate outings, activities, and program participation per the program calendar
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Conduct safety drills, facility rounds, and room inspections to ensure cleanliness and security
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Monitor visitor activity and maintain facility safety documentation
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Support and attend required team meetings, supervision, and training
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Adhere to schedule reliability, dress code, and professional conduct policies
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What You Need:
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High school diploma or equivalent
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At least 2 years of practical experience working with individuals with neurocognitive disorders
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Experience supporting individuals with both cognitive and physical impairments
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Strong interpersonal and communication skills; ability to build rapport and maintain professionalism
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Basic computer skills and documentation proficiency
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Must obtain AACBIS certification (within 18 months of hire) and maintain it annually
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Valid driver’s license and ability to meet agency driver standards
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Ability to work in a fast-paced, structured environment, including evenings and weekends as required
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Why This Role Matters:
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- This is more than a caregiving role—it’s an opportunity to make a direct impact in the lives of individuals with brain injuries and neurocognitive conditions. Your support helps bridge the gap between dependence and self-determined living. n
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EEO of "Individuals with Disabilities" and "Veteran Status"/AA
