The Project Manager, Global Learning Academy, will be responsible for:
Project Governance & Leadership
Implement and operationalize a GLA governance framework, including decision forums, reporting cadence, and escalation pathways
Serve as primary project lead and the central coordination point across education partners, functional teams, and executive stakeholders
Manage scope, priorities, timelines, and success criteria across multiple concurrent workstreams
Provide proactive identification, management, and escalation of risks, issues, and dependencies
Facilitate steering committees, working groups, and executive governance meetings
Ensure compliance with CAMH EPMO project management methodology, governance standards, documentation requirements, and project controls.
Monitor project performance and implement corrective actions to ensure successful delivery within scope, schedule, budget, and quality expectations.
Provide recommendations to executive sponsors and senior leadership regarding project priorities, risks, resource requirements, and organizational impacts.
Project Delivery & Execution
Lead end-to-end project delivery across initiation, planning, execution, monitoring, and closure
Develop and manage integrated project plans, including milestones, deliverables, and resource requirements
Ensure adherence to CAMH project management methodologies, standards, and controls
Manage project execution to ensure deliverables are completed on time, within approved scope and budget, while meeting defined quality standards.
Collaborate with cross-functional teams, subject matter experts, consultants, and external partners to achieve project objectives.
Manage project dependencies across multiple initiatives and identify opportunities to improve efficiencies and reduce delivery risks.
Lead formal change control processes, including assessment of scope, schedule, resource, financial, and operational impacts.
Ensure project documentation is maintained throughout the project lifecycle and reflects current project status.
Monitor project performance using key performance indicators (KPIs), dashboards, and reporting tools to support informed decision‑making.
Support procurement activities, and implementation planning where applicable.
Ensure successful operational readiness, knowledge transfer, and transition of completed projects into sustainable business operations.
Education Partner Migration (Primary Focus)
Lead project planning for migration of education partners to the Docebo platform
Develop detailed migration and onboarding plans, including timelines and readiness criteria
Collaborate across business, technical teams, and external partners to support successful implementation
Oversee transition of partners from project delivery to operations
Manage project risks, issues, dependencies, and operational impacts throughout each migration.
Coordinate user acceptance testing (UAT, defect resolution, implementation planning, cutover activities, and transition to operational support.
Ensure all partners successfully transition from project implementation into sustainable operational support with appropriate documentation, training, governance, and support models.
Monitor project outcomes, partner adoption, satisfaction, and benefits realization, identifying opportunities for continuous improvement and future enhancements.
Stakeholder Engagement & Collaboration
Lead stakeholder engagement activities across Education, Information Management Group (IMG), Digital, Marketing, Executive Leadership, external education partners, and implementation partners.
Build and maintain strong relationships with internal and external stakeholders, including senior leadership
Facilitate alignment on priorities, scope, and deliverables across diverse groups
Lead discussions to resolve competing priorities, risk issues and conflicting stakeholder interests which ensuring decisions are documented and communicated.
Provide recommendations to project sponsors and senior leadership regarding emerging issues, project impacts, and delivery options
Develop, execute and implement project communication plans for diverse stakeholder groups
Data, Reporting & Performance Tracking
Develop and maintain project dashboards, scorecards, executive reports, and performance metrics to monitor project health and progress
Establish and maintain mechanisms to track progress against GLA growth targets and KPIs
Prepare and deliver regular project updates, dashboards, and executive reports
Analyze project performance data to identify trends, risks, opportunities, and recommendations for improvement.
Ensure project documentation, reporting, and performance metrics comply with CAMH EPMO standards and governance requirements
Support data-driven decision‑making, evaluation, and continuous improvement by providing timely, accurate, and meaningful project insights.
Evaluate project outcomes and identify opportunities to improve project delivery, governance, and operational effectiveness.
Lead project planning to implement novel AI‑enabled learning features and content
Develop implementation plans, timelines, resource requirements, and success measures for innovation initiatives
Collaborate with technical and learning teams to test and launch new technologies on the platform (in accordance with CAMH AI policies and procedures).
Track and report on progress related to AI‑enabled learning assets
Intake, Prioritization & Partner Onboarding
Support structured intake and prioritization of new initiatives and partner requests, in alignment with executive and senior leaders
Coordinate onboarding processes for new partners and programs
Ensure alignment with governance processes and resource capacity
Transition & Project Close
Ensure effective project close‑out and transition to operational teams
Document lessons learned and best practices
Conduct project evaluations, benefits realization reviews, and lessons learned sessions to identify successes and opportunities for improvement.
Develop recommendations to strengthen governance, delivery frameworks, operational processes, and future project implementations.
Responsibilities
Provide overall leadership and accountability for assigned projects from initiation through project close.
Lead multidisciplinary project teams through indirect supervision, providing direction, coaching, mentorship, and performance feedback related to project management practices, collaboration, and delivery, while recognizing that functional performance management remains the responsibility of departmental leaders.
As a senior leader in the organization, provide coaching and mentoring and performance feedback as necessary to project team members and others as identified
Lead formal change control processes, evaluating impacts to scope, schedule, budget, resources, and organizational readiness.
Represent the Enterprise Project Management Office in organizational initiatives, committees, and working groups as required.
The incumbent will be responsible for hands‑on leadership as well as execution of work in order to achieve goals and objectives relating to the assigned project(s). This may involve indirect supervision of staff delivering on project tasks (task assignment, coaching, mentoring, performance management) and budget management to ensure projects are within scope, on budget and on schedule.
You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements.
Qualifications
University degree (ideally in a discipline relevant field e.g. digital health, health informatics, health administration, etc.) or equivalent work experience
5 + years demonstrated progressive and relevant experience in project management, preferably in digital platforms, education, healthcare, or technology environments, with increasing complexity and scope
PMP is an asset
Experience working in a healthcare environment is an asset
Knowledge of the mental health and addictions sector is an asset
Experience working on healthcare projects in a clinical setting
Experience working on software implementations is required
Experience working on training development and delivery projects is required
Excellent interpersonal skills are required
Strong collaboration and stakeholder engagement skills across senior leaders
Change management skills and experience are required
Strong organization and planning skills required
Strong analytical, problem solving, and decision‑making skills are required
Demonstrated flexibility and ability to adapt and manage changing priorities is required
Proficiency in Microsoft Office including Word, Excel, and PowerPoint is required
Excellent verbal and written communication skills in English are required
Demonstrated experience managing large, complex, multi‑stakeholder initiatives
Strong experience with governance structures and executive reporting
Proven ability to manage multiple concurrent workstreams and competing priorities
Experience with risk management, issue resolution, and escalation processes
Experience with Learning Management Systems (e.g., Docebo or similar platforms)
Experience with digital product implementation or platform scaling preferred
Familiarity with data analytics, dashboards, and performance reporting
Exposure to AI‑enabled product development or digital innovation initiatives
If you are interested in this position, please ensure that you apply before 5pm EST of the closing date. If your application is received past 5pm EST of the closing date, your application will not be accepted.
Salary is competitive and based on experience, with a hiring range of
$102,735.96 – $128,419.95 per year.
Employees in this role may progress within the full pay range of
$102,735.96 – $154,103.94 per year
CAMH’s Total Rewards : Includes participation in
HOOPP defined benefit pension plan , flexible work arrangements, and ongoing professional development support.
This role allows professionals to apply their expertise in a mission‑driven environment dedicated to public health outcomes.
CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.
About Us Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.
To learn more about CAMH, please visit their website at: view our Land Acknowledgment, please click
here .
Job Info
Job Identification 1615
Posting Date 07/16/2026, 04:08 PM
Apply Before 08/14/2026, 09:00 PM
Degree Level Bachelor's Degree
Locations 1001 Queen Street West, Toronto, ON, M6J 1H4, CA (On‑site)
Number of Openings 1
Job Status Full Time Contract No Benefits
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