Job Description
Objectives
To maintain the Project Cargo business within a defined European Region. To establish a Project Cargo knowledge and service infrastructure in the same region.
Task
- Manage all day to day Project Management for operations
- Identify and engage new business targets in the Project Cargo industry
- Maintain ownership of all Project Cargo enquiries for the defined region
- Support overseas requests in a timely manner
- Execute and coordinate RFQs with customers and service provider
- Supervise load and discharge operation
- Ensure that all shipments are being properly tracked in our systems through the use of the PRJ Service Type
- Develop the regional infrastructure for Project Cargo including but not limited to port terminal and equipment accessibility
- Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc.
- Involved in defining operational procedures and customer KPIs
- Continuously explore commercial and operational improvement opportunities
- Initiate and sustain service provider relationships in the region
- Drive / develop the Air Charter product / awareness
- Source, initiate and attend regular meetings with local vendors
- Engage GEO Leadership in the defined Region for continued support
- Report progress to the GEO Leader and involved DM’s on quote status, revenue accrued and business development
- Attend workshops, conferences and group meetings as required
- Travel domestically and within Europe as required
- Train staff on Project Cargo fundamentals and best practice. Adapt to the latest trends in safe cargo handling and international trade
- Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures
- Adhere to all Health and Safety procedures
- (Any other specific regional task to be added)
Qualifications
- Minimum of 5 years of Project Cargo related experience
- 5+ years of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage
- Establish network within the Air Charter industry
- Extensive knowledge of Air Charter contracts
- Established network of Project Cargo industry contacts
- Diplomacy and commercial awareness
- Geographic and political understanding of the region
- Knowledge of operational process standards and procedures within the project cargo industry
- Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industry
Qualities
- Exemplify our culture, mission and goals while supporting and protecting the Expeditors network
- Innovative and constantly seeking improvement on current processes
- Excellent oral and written communication skills (local language and English)
- Organized and detail-oriented
- Strong problem solving and analytical skillset
- Persuasive, ambitious, self-motivated and result oriented
- Sense of urgency, integrity and formality
- Positive attitude, integrity and ongoing commitment
- Strong customer service skills and ability to build rapport
Additional Information
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme
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