Location: Solihull, West Midlands (Hybrid - 2 days per week in the office)
We're looking for an ambitious Project Manager with around 3+ years' experience to join a growing software delivery team. This is an excellent opportunity for someone who has built their career within software development, software delivery or a software house environment and is looking to take ownership of customer-facing implementation projects.
You may have started your career with an IT, Computer Science or Software Development degree before moving into Project Management, or have gained your experience through hands-on software delivery. What's most important is your ability to manage projects from initiation through to successful delivery while building strong relationships with customers and internal stakeholders.
Working within a collaborative and fast-paced environment, you'll be responsible for delivering software implementation projects, coordinating multiple workstreams and ensuring customers receive an excellent experience throughout the project lifecycle.
The Role
As Project Manager, you'll manage software implementation projects from initial planning through to deployment, configuration and successful customer rollout. Working closely with both technical teams and clients, you'll ensure projects are delivered on time, within scope and to a high standard.
This is a varied role combining project management, client engagement, software delivery and implementation, making it ideal for someone who enjoys both the technical and commercial aspects of project delivery.
Key Responsibilities
- Manage the full Software Development Lifecycle (SDLC) and software implementation projects from initiation through to completion.
- Plan, coordinate and deliver software implementation and rollout projects for customers.
- Gather customer requirements and translate these into clear project plans and delivery milestones.
- Coordinate internal technical teams and external stakeholders throughout the project lifecycle.
- Manage project timelines, risks, budgets and resource planning.
- Provide regular project updates and communicate progress with customers and senior stakeholders.
- Support software configuration, implementation and go-live activities.
- Ensure successful customer adoption through effective planning, communication and training where required.
- Maintain accurate project documentation and reporting.
- Build strong long-term customer relationships and deliver an exceptional client experience.
- Identify opportunities to improve project delivery processes and ways of working.
About You
We're looking for someone with:
- Around 3+ years' Project Management experience within software delivery, software implementation or technology environments.
- Experience working across the Software Development Lifecycle (SDLC).
- A background within a software house, SaaS business, technology company or software development environment would be highly desirable.
- Excellent stakeholder management and customer-facing communication skills.
- Strong planning and organisational skills with the ability to manage multiple projects simultaneously.
- Experience delivering software implementations, deployments or system rollouts.
- A proactive approach with excellent problem-solving skills.
- Confidence working with both technical and non-technical stakeholders.
- A degree in IT, Computer Science, Software Engineering or a related discipline would be advantageous.
- PRINCE2, Agile or other Project Management qualifications would be beneficial but are not essential.
- Full UK Driving Licence.
- Salary of £35,000 - £42,000
- Company car
- Hybrid working (2 days per week in the Solihull office)
- Company share scheme
- Life assurance
- Enhanced family leave
- Employee Assistance Programme
- Ongoing training and career development
- Cycle to Work scheme
- Employee recognition programme
This is an excellent opportunity for a developing Project Manager who enjoys software delivery, working with customers and seeing projects through from concept to successful implementation. If you're looking to join a growing business where you'll gain exposure to a wide variety of software projects while continuing to develop your career, we'd love to hear from you.
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