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Job Title: Senior AV Project Manager (UK)
Company: Creative Technology UK
Department: Systems Integration
Reporting to: Director of Integration
Working Hours: 37.5 hour week over 5 days (Monday-Friday, 9am to 5.30pm)
The Company
Creative Technology (CT) is one of the world’s leading technology companies, supplying and delivering innovation and technology solutions to the museum and heritage, sports, corporate, visitor attraction and entertainment industries. CT’s bespoke services bring together design, advice, support and technology of the highest quality, providing everything from large screen, immersive projection, to interactive displays to content creation and delivery platforms and systems. CT employs over 1500 permanent staff worldwide and has an annual turnover of over £300 million. We work with installations of every size and type from the smallest interactive exhibit in a museum right through to massive stadium installs, Expo Pavilions and record-breaking projection mapping onto iconic buildings and structures. CT's global reputation for unparalleled levels of customer service results from our innovative application of the latest technology alongside the very best technical and operational personnel. With inventoried offices in Europe (including UK and Ireland), the USA, the Middle East and Asia Pacific regions, CT has established itself as a market leader utilising the strong relationship between the international offices. The Systems Integration team in the UK work closely with CT Ireland and their Dublin office to deliver projects across the UK, Ireland and across Europe for permanent installations. The collaboration brings shared resources, skills, administration and maintenance support to ensure that we can provide timely service and issue management.
The Role
This is a key role within our Systems Integration team, suited to an experienced project manager from an AV, construction or technical delivery background. You'll take ownership of projects from award through to handover, delivering to specification, on time, on budget and, above all, to the client's satisfaction.
You’ll lead and coordinate the internal project team in an organised, efficient way, building respectful and collaborative working relationships as you go. Our projects move fast, and deadlines are tight, so a calm, structured approach under pressure is essential.
What you need to succeed in this role:
- At least 5 years' project management experience in AV, construction or technical delivery.
- Extensive knowledge of AV technologies and systems integration processes.
- A structured, proactive way of working with excellent planning, prioritisation and attention to detail, comfortable managing a demanding, multi-project workload to strict deadlines.
- Strong commercial awareness, with the ability to create, read and negotiate contracts, schedules, budgets and project plans.
- Highly numerate and comfortable working with complex data
- Excellent written and verbal communication in fluent English, with the confidence to be assertive when needed and to explain technical requirements clearly to non-technical audiences.
- Knowledge of construction management and experience working with general contractors, architects and electrical contractors.
- The ability to read, comprehend and redline CAD packages.
- Awareness of health and safety policies and risk assessment processes, and a proactive approach to implementing both.
- A team player who is equally comfortable acting independently, and who works in line with CT's core values: passion, integrity, innovation and a one-team approach.
Key Duties and Responsibilities:
- Own project requirements and objectives end to end: financial, technical, programme, construction and production coordination, materials, personnel and scopes of work.
- Manage the commercial and contractual obligations of multiple concurrent projects, including schedules, budgets and staffing across in-house, contract and sub-contracted resources.
- Manage change control, generating variation orders, securing client approvals, and adjusting schedule, scope and budget accordingly.
- Own project documentation throughout delivery: Project Workbook, programme, RFIs, Early Warning Notices, Variations, Disruptive Work Notices and similar.
- Communicate progress and status internally and to clients through regular project logs, reports and updates.
- Define and manage project responsibilities using RACI matrices between internal and client teams.
- Manage and communicate RAID (risks, actions, issues and dependencies) commercially and technically, both internally and with the client.
- Collaborate across the wider internal delivery team:
- Engineering — coordinate production and approval of engineering documentation and drawings ahead of site mobilisation
- Admin — arrange resources, shipping, travel and accommodation for project teams
- Sales & Procurement — ensure efficient ordering and budget management of equipment and consumables to project timescales
- On-Site Install — prepare information, resources and tools ahead of rack builds and mobilisation, including H&S/RAMS, scopes of work and install packs
- Commissioning — assist with the test and commissioning schedule, paperwork and client sign-off
- Oversee site managers and installers, coordinate on-site training and administer client sign-off
- Ensure final documentation (O&M manuals, as-built schematics, etc.) and contract close-out activities (project snagging activities) are completed promptly
- Manage handover to the CT Service team.
- Lead internal wash-up meetings to capture lessons learned for future projects.
- Coordinate invoicing with the Sales team and support collection of accounts receivable, including final budget reconciliation as part of the project close-out.
- Take on other responsibilities as projects demand or as directed by the Director of Systems Integration.
Education
- Technical or business degree
- Relevant industry experience will be considered in lieu of formal qualifications
Professional Qualifications
- PMP, PRINCE2 or equivalent
- Experience with Microsoft Dynamics NAV
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