Partner Operations Program Manager (Contract)
Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
Summary
We are seeking a highly organized and relationship-oriented Partner Operations Program Manager to support a global education-focused partner ecosystem. This role will be responsible for managing day-to-day partnership operations, coordinating cross-functional activities, supporting external partners, and driving operational excellence across partner onboarding, enablement, reporting, financial processes, and ongoing business management activities.
The successful candidate will serve as a key operational lead between external partners and internal business teams, ensuring partnership initiatives move forward efficiently and stakeholders have the visibility, information, and support needed to achieve success. This role requires strong program management capabilities, exceptional organizational skills, business operations experience, and the ability to drive multiple workstreams simultaneously while identifying opportunities to improve processes and scale operations. This is a fully remote role with flexibility to accommodate time zone differences.
Job Responsibilities
- Manage operational relationships with external partners, ensuring activities, deliverables, and commitments remain on track.
- Coordinate partner onboarding activities, enablement programs, business reviews, operational planning, and ongoing partner engagement efforts.
- Serve as a central point of coordination between external partners and internal stakeholders across business, finance, legal, marketing, product, and operations teams.
- Prepare, coordinate, and support quarterly business reviews, partner meetings, status updates, and follow-up activities.
- Track partnership deliverables, milestones, approvals, risks, dependencies, blockers, and action items to ensure successful execution.
- Manage operational and business reporting activities, including monthly reporting, partner performance tracking, and status communications.
- Coordinate financial and commercial operations processes such as invoicing, royalty payments, order information management, discount requests, and related business workflows.
- Monitor partnership activities and proactively identify emerging issues, escalation needs, and opportunities for improvement.
- Maintain accurate documentation of decisions, actions, risks, operational procedures, and partner-related processes.
- Create and maintain scalable operational tools, templates, documentation, and resources that support partner onboarding and lifecycle management.
- Identify recurring operational challenges and recommend process improvements that enhance efficiency, consistency, and scalability.
- Develop reporting dashboards, status summaries, and operational insights that help stakeholders understand partnership performance and priorities.
- Support special projects and strategic partnership initiatives as business needs require.
Requirements
- 2-4 years of experience in Program Management, Project Management, Business Operations, Partner Operations, Partner Management, or a related operational discipline.
- Experience managing multiple concurrent workstreams, deliverables, stakeholders, dependencies, and timelines.
- Experience supporting external partners through onboarding, ongoing operations, business reviews, reporting, and cross-functional coordination.
- Experience managing operational and financial processes, including invoicing, payments, royalties, order tracking, reporting, reconciliation, or related commercial operations.
- Strong organizational and prioritization skills with the ability to manage complex activities simultaneously.
- Excellent verbal and written communication skills with experience collaborating across internal and external stakeholder groups.
- Strong attention to detail and proven ability to maintain visibility into project status, risks, actions, and deliverables.
- Experience creating business processes, operational documentation, templates, workflows, and scalable tools.
- Ability to proactively identify operational inefficiencies and develop practical solutions for continuous improvement.
- Strong problem-solving, analytical thinking, and decision‑making abilities.
- Experience preparing reports, presentations, executive updates, and operational communications.
- Proficiency with Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and SharePoint.
- Experience supporting education, technology, software, gaming, channel, reseller, licensing, or strategic partnership programs is preferred.
- Bachelor's degree in Business Administration, Operations, Communications, Marketing, Education, or a related field preferred.
Additional Details
- Location: Remote
- Duration: 8 Months
- Pay Range*: $47.00 - $52.00 per hour
- Weekly Schedule: 40 hours
- Work Schedule: Monday-Friday, standard business hours with flexibility to accommodate time zone variance.
- Job Status: Non-Exempt
- Application Deadline: Apply within 72 hours of the posting date to ensure consideration.
This Role Is Eligible For The Following Benefits
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long‑term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Benefits are subject to change and may be subject to specific elections, plan, or program terms.
AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
If you require a reasonable accommodation related to the application or interview process due to a disability, please email This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
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