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Senior Project Manager Pharma Commercial

New York Technology Partners • king of prussia, pa, United States • $131 - $193 / year • 1d ago

Job title: Senior Project Manager Pharma Commercial

Location: King of Prussia, PA

Position: Contract

Hybrid role- 2 days onsite in a week

Job Description:

We are seeking an experienced Senior Project Manager – Commercial Operations & IT to support strategic commercial technology initiatives at our leading global pharmaceutical client.
This role requires a strong combination of project management expertise, commercial business acumen, and IT understanding to successfully lead complex, cross-functional initiatives from planning through implementation and operational handover.
The ideal candidate will go beyond traditional project management activities to develop a meaningful understanding of commercial business processes, actively contribute to solution discussions, and serve as a trusted bridge between Commercial Operations, IT teams, business stakeholders, and external implementation partners.
An immediate priority will be leading initiatives related to Healthcare Professional (HCP) and Healthcare Organization (HCO) paid engagements and payment management systems, including the Orion/Medispend platform. The role will also support broader commercial technology initiatives and business process improvements across the organization.
Success in this position requires a proactive, business-oriented leader who can anticipate challenges, drive decisions, manage competing priorities, and effectively engage stakeholders at all levels, including senior executives and steering committees.
This position offers a hybrid work arrangement, with occasional onsite presence expected approximately once per week, depending on project and business needs.

Job Responsibilities

Lead and manage multiple complex, global, cross-functional projects supporting Commercial Operations and IT strategic priorities.
Drive end-to-end project execution, including initiation, planning, design, implementation, testing, deployment, and operational handover.
Lead commercial technology initiatives, including HCP/HCO paid engagement and payment management solutions, ensuring alignment with business objectives, operational requirements, and implementation milestones.
Develop a strong understanding of pharmaceutical commercial business processes and translate business priorities into actionable project plans and deliverables.
Serve as a key liaison between Commercial Operations, IT, Global Process Owners, functional leaders, and external technology partners, ensuring business and technical requirements remain aligned.
Partner with stakeholders across commercial functions, including marketing, sales, field medical, market access, and pricing, to understand workflows, dependencies, and operational impacts.
Develop and maintain comprehensive project plans using Microsoft Project, including timelines, milestones, scope, resource requirements, dependencies, and critical paths.
Establish and maintain RAID logs (Risks, Assumptions, Issues, and Dependencies), proactively identifying potential obstacles and driving mitigation and resolution strategies.
Lead project governance activities, including steering committee meetings, executive-level presentations, stakeholder updates, and project status reporting.
Communicate project progress, risks, issues, decisions, and escalations clearly and effectively to senior leadership, business stakeholders, and technical teams.
Facilitate meaningful discussions between business and IT stakeholders, challenging assumptions, clarifying requirements, and supporting informed decision-making.
Coordinate and prioritize activities across multiple global workstreams to ensure alignment with project objectives, timelines, and business priorities.
Collaborate with project sponsors and functional leaders to establish project scope, success criteria, resource requirements, and delivery expectations.
Manage third-party implementation partners, systems integrators, and vendors, ensuring accountability for deliverables, timelines, and quality.
Oversee project activities related to business process mapping, technology solution design, system integration, testing, qualification, and implementation readiness.
Identify opportunities to improve commercial business processes, enhance operational efficiency, and maximize the value of technology investments.
Proactively resolve cross-functional issues, resource conflicts, and competing priorities while maintaining strong stakeholder relationships.
Support organizational change management, stakeholder readiness, and adoption activities associated with new systems and processes.
Ensure project documentation, status reports, decision logs, and supporting materials remain accurate, transparent, and accessible.
Maintain effective relationships with geographically dispersed teams and stakeholders, promoting collaboration, accountability, and successful project outcomes.

Qualifications

Bachelor's degree in Business Administration, Information Technology, Life Sciences, or a related discipline, or equivalent relevant professional experience.
5–7+ years of experience managing complex, cross-functional projects using formal project management methodologies, tools, and governance frameworks.
Strong experience delivering technology-enabled business initiatives within complex global organizations.
Pharmaceutical or life sciences industry experience is strongly preferred, particularly within Commercial Operations or Commercial IT.
Understanding of pharmaceutical commercial functions such as marketing, sales, field medical, market access, pricing, or HCP/HCO engagement management is highly desirable.
Experience supporting HCP/HCO engagement, transparency, or payment management platforms, particularly Orion/Medispend, is preferred. Experience with comparable platforms or related commercial compliance workflows will also be considered.
Demonstrated ability to understand business processes, engage in functional discussions, and connect business needs with practical technology solutions.
Proven experience managing the full project lifecycle, including project planning, execution, risk management, testing, deployment, and transition to business operations.
Strong proficiency with Microsoft Project, including the development and management of detailed project schedules, resource plans, milestones, and dependencies.
Experience managing project governance, steering committees, RAID logs, executive status reporting, and senior stakeholder communications.
Demonstrated success managing multiple global workstreams, cross-functional dependencies, competing priorities, and geographically dispersed project teams.
Ability to collaborate effectively with business and IT stakeholders, translate complex technical concepts into business terms, and facilitate decisions across diverse functional groups.
Experience managing external vendors, technology implementation partners, and third-party systems integrators.
Familiarity with enterprise technology implementations, system integrations, process mapping, testing, and business readiness activities.
Experience with Veeva or other pharmaceutical commercial technology platforms is desirable.
Experience delivering commercial digital transformation initiatives, enterprise collaboration tools, or workflow automation solutions is beneficial.
Working knowledge of Microsoft 365 Copilot or similar AI-enabled productivity tools is a plus.
Project management certifications such as PMP, PRINCE2, or equivalent formal training are desirable.
Excellent communication, presentation, facilitation, stakeholder management, and interpersonal skills, with the ability to influence at both executive and operational levels.
Strong business acumen, critical thinking, problem-solving, and decision-making capabilities.
Self-directed, proactive, and results-oriented, with the ability to anticipate challenges, take ownership, and drive initiatives forward without requiring extensive oversight.
Ability to work effectively in a global, matrixed environment while building trusted relationships across business functions, IT teams, and external partners.
Willingness and ability to work in a hybrid arrangement with occasional onsite presence, approximately once per week, based on business needs.

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