Responsibilities
About the Team: The North America Legal Team provides key support to a wide range of business and functional units in the United States and Canada through five major verticals on the team: (1) Ad Sales, (2) Marketing, (3) Commercial, (4) Emerging Businesses, Corporate, and Canada Legal Affairs, and (5) Innovation and Enterprise Services. The Program Manager will play a pivotal role in setting and implementing the strategic and operational priorities of the team and building functions to execute on those priorities. The successful candidate will have a high degree of ownership of the solutions they launch and the ability to make systematic, impactful changes at our rapidly growing company. Responsibilities: - Manage and drive large-scale, complex projects, processes, and strategic initiatives across a wide range of subject matter areas for the North America Legal Team including (1) Ad Sales, (2) Marketing, (3) Commercial, (4) Emerging Businesses, Corporate, and Canada Legal Affairs, and (5) Innovation and Enterprise Services. - Collaborate with legal, tech, business, and other cross-functional partners, including operations and finance, to provide scalable solutions that will increase the efficiency and productivity of all team members and the effectiveness of the business and functional teams we support. - Proactively identify areas for optimization, and design and implement innovative solutions, including technological, operational, and change management remedies. Build and optimize systems and internal and external project management tools that improve and automate processes and synthesize data metrics. - Design and implement standardized workflows, project frameworks, and steps of process guides that ensure consistency and impact across workstreams and cross-team collaboration. - Drive impactful executive and management-level presentations, and set, measure, and produce reports on operational metrics and outcomes, and continually improve processes through industry-leading methods. - Lead training, events, and other strategic programming, including team offsites, that strengthen a team culture of high morale, high performance, and health and sustainability.
Qualifications
Minimum Qualifications: - Bachelor's degree, program management certification, paralegal certificate from an ABA-accredited program, or equivalent practical experience related to this role (previous legal experience is a plus). - Proven experience helping organizations scale, driving high impact project management, and facilitating cross-functional consensus across multiple teams and countries/time zones. Keen ability to proactively discover and troubleshoot issues to deliver operational and technological improvements. - Experience independently planning, organizing, and prioritizing time and deadlines to complete job responsibilities in a rapidly scaling environment. - Clear and effective communicator with a commitment to responsiveness and problem-solving. - Highly detail-oriented, with superb analytical, research, and writing skills. Preferred Qualifications: - Experience delivering impactful solutions at tech companies, startups, consulting firms, or high-growth organizations. - Extensive experience working with senior department leaders and in operations. - Adaptable, detail-oriented, quick learner with proven ability to work in a fast-paced, multi-functional environment. - Demonstrate initiative and an optimistic, resilient, and pragmatic attitude. - Experienced and certified in Six Sigma or other relevant process optimization frameworks is a plus.
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $132000 - $248400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
