Content Program Manager
Location: Hybrid in Sunnyvale, CA (Tuesday-Thursday on site)
Duration: 3 months
Pay Rate: $45-$54/hr depending on experience
The Planet Group is seeking a Content Program Manager to join our well-known advertising client on a 3-month contract. This is a full-time, 40 hours per week position and will work a hybrid schedule out of their Sunnyvale office. This role maintains close partnership with other producer teams to ensure a flawless execution of an on-brand visual experience across various platforms by creating assets that support printed material and marketing.
The primary focus of this position is to manage the process for the production of images by working with the Studio Team to plan, track, and drive deadlines for new and existing images.
Content Program Manager Responsibilities:
- Oversee all imagery that appears in print for the leading tech client to ensure the flawless development and execution of world-class communications
- Present to various levels of leadership and varying types of audiences (one-to-one or larger groups)
- Help to establish and lead communications and workflows, ensuring effective exchange of information and asset deliverables
- Participate in project kickoffs, content meetings, reviews, and other project-based meetings as needed
- Facilitate relationships between external and internal partners, ensuring up-to-date information is communicated
- Plan, manage, and track asset procurement throughout the production process to facilitate accurate and timely delivery
- Own quality control (QC) of all assets coming from, and going out to vendors, studio teams, etc.
- Handle day-to-day escalations and troubleshooting of production challenges
- Work closely with internal and external partner teams to identify more efficient workflows
- Plan and execute internal and external workflows, ensuring an effective exchange of information and deliverables
- Coordinate with creative and development teams to understand and document the full breath of global content needs including the creation of detailed content matrices, screens, and hardware
- Develop detailed instructional briefs for Geo production teams
- Partner with localization teams to provide scope based on marketing communication plans
- Ensure the successful training of newly hired producers
- Track imagery status of project and provide weekly/daily status updates
- Brief projects to production studio and ensure clear annotation and instructions are provided to the team
- Effectively lead and clearly communicate overall campaign timelines, project deliverables, and resourcing needs
- Navigate contending priorities, allocate resources appropriately, and mitigate associated challenges
- Quickly process detailed information and capture the “big picture” in order to effectively deliver a clear and concise point-of-view
Content Program Manager Qualifications:
- 3-6 years of experience as a program manager in a creatively-driven advertising agency or equivalent in-house teams
- Bachelor’s degree required. Advanced degree and certifications in applicable fields is a plus
- Self-motivated, flexible, and highly collaborative
- Strong analytical, problem solving, and negotiation skills are required
- The ability to deliver clear and concise communication is a must
- Experience of managing risk and escalating issues in a timely fashion
- Solid understanding of the technical side of complex layer structures and effects in Photoshop
- Demonstrated reliable judgement as to manage workload independently while working as a team player to support other production artists as required to meet deadlines
- Track record of partnership and collaboration with cross-functional teams, including creative and technical teams
- Professional desire to deliver quality assets at high volume in a tight timeframe
- Team player who is always looking for opportunities to make our process more efficient and organized
- Ability to identify and eliminate time-sensitive bottlenecks in order to produce high-quality deliverables
- Multitasker who can balance priorities within an ever-changing work environment
- Ability to successfully apply cumulative knowledge gain to future projects
- Experience using Content Management Systems
- Strong knowledge of Adobe suites of products
- Strong knowledge of products such as Keynote and Pages
- Excellent knowledge of digital file management and server navigation
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