Summary
Posted:
Mar 25, 2026
Weekly Hours:
35
Role Number:
200652373-2114
Apple is seeking a proactive and detail-oriented Fraud Program Manager to support the risk and fraud prevention strategies for the Apple Pay and Apple Wallet platforms across the EMEIA region.
Based in London, you will be a key member of the EMEIA Business Operations team, working within the fast-growing Apple Pay International organization. This role involves close collaboration with Apple's global technical, business, and fraud teams to support a diverse range of partners—including banks, transit operators, and payment networks—from initial onboarding to long-term operational success.
Our team is responsible for launching and managing these partnerships, with a focus on maintaining key performance metrics, minimising fraud, and ensuring seamless day-to-day interactions. We operate in a dynamic, evolving environment and seek collaborative individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.
Description
Support the development and execution of the comprehensive risk and fraud strategy.
Contribute to the continuous improvement of fraud detection and prevention systems, processes, and controls.
Build and maintain strong relationships with risk and fraud teams at partner organizations, including issuing banks, payment networks, and transit authorities.
Collaborate with cross-functional teams, including Product, Engineering, and Data Science, to help implement innovative fraud mitigation solutions.
Assist in optimising fraud operations by analysing data, refining processes, and implementing best practices for case management to improve efficiency and effectiveness.
Participate in regular business reviews and workshops with partners to drive alignment, share insights, and enhance fraud prevention efforts.
Minimum Qualifications
- Solid understanding of the payments ecosystem, including various payment networks, methods, and emerging technologies.
- Experience in implementing and supporting effective counter-fraud strategies and operational processes.
- Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
- Excellent process analysis and optimisation skills, with the ability to identify inefficiencies and contribute to meaningful improvements.
- Proven experience collaborating with cross-functional teams and external partners in complex, global organisations.
- Strong analytical and data-driven mindset, with the ability to translate complex information into actionable insights.
- Fluent in English. Other languages desirable.
Preferred Qualifications
- A genuine passion for leveraging technology and innovation to combat fraud and enhance security.
- Excellent verbal and written communication skills.
- Degree education in relevant field desirable but candidates from all education backgrounds are encouraged to apply.
At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more
