Overview As a Junior Producer at Havas CX Helia, you will oversee cross‑media productions from film and stills to print and digital assets. You will work across multidisciplinary teams to deliver complex projects, ensuring timelines, budgets, and client needs are met. You’ll help shape efficient processes, foster collaboration, and maintain strong stakeholder relationships. This role offers exposure to CX and CRM projects within a creative agency environment, with room to grow your production craft and strategic impact.
Responsibilities - Develop scopes of work for large projects (≥£200k) including estimates and timelines, with client feedback integrated
- Manage project timings and coordinate with resource managers and tech teams to book work and resolve conflicts
- Track budgets and expenditures, monitor change control, and raise POs for external suppliers
- Champion and refine ways of working, templates, policies, tools, and processes
- Coordinate cross‑functional teams (strategists, creatives, design, tech, client services) and external stakeholders
- Communicate priorities and milestones clearly to internal teams and third‑party production partners
- Build and nurture relationships across departments and with external clients to ensure smooth delivery of projects
- Identify risks early and propose solutions to keep projects on time and budget
Key requirements - Experience producing assets across film, stills, print, social, and digital media
- Experience in a creative agency; knowledge of CRM and email/direct mail production is a plus
- Strong verbal and written communication; client-facing with stakeholder management
- Commercially astute with ability to monitor budgets and understand business impact
- Ability to coordinate diverse teams and manage large projects (scopes, timings, budgets)
- Proactive, collaborative, and adaptable with excellent problem solving and negotiation skills
- Attention to detail and calm under pressure, with the ability to motivate teams
- collaboration and teamwork
- proactivity and planning
- good listening and relational skills
- CRM knowledge
- email production and direct mail experience
- experience with CX/CRM projects in a creative setting
