Overview In this role you will lead Salesforce CRM projects and data management initiatives for the sales team, driving successful delivery within scope and budget. You will work closely with cross-functional teams and stakeholders to align the roadmap with business goals, while maintaining clear communication and stakeholder satisfaction. This position emphasizes leadership in a demanding, global environment and offers the chance to shape Salesforce-based processes that support sales growth.
Responsibilities - Ensure overall project success and alignment with business goals
- Manage stakeholder relationships and maintain open communication throughout the project
- Plan, track and report project controls: financials, risks, schedule
- Adhere to change control processes to deliver within scope, time, cost, and quality
- Shape the stakeholders vision, develop a roadmap, and translate it into actionable tasks for the team
- Coordinate with internal and external vendors to meet objectives within budget and scope
Key requirements - Significant project management experience
- Experience with systems integrations such as CRM (Salesforce preferred)
- Collaborative work with cross-functional and external vendor teams to meet business goals
- Experience in customer relationship management and stakeholder communications, conflicts, and negotiations
- Ability to identify operational issues/risks and implement resolution strategies
- Experience in project planning, resource planning and scheduling
- Leadership
- Communication
- Stakeholder management
- Salesforce
- CRM
- Data management
