Overview In this role, you lead the successful implementation of ShareDo within client organisations and internal programs. You’ll own project delivery, resource planning, finances, risk, and stakeholder management, while driving continuous improvement across a portfolio of SaaS deployments. You collaborate with cross-functional teams to translate product capabilities into customer value and ensure high satisfaction. The position sits within Professional Services, supporting large law firms to realise faster, more reliable, and cost-effective implementations.
Pay / Benefits - Competitive salary
- Flexible hybrid work environment
- 25 days holiday + bank holidays
- Private Healthcare with Life Insurance & Critical Illness cover
- Pension contribution
- Professional development and growth options
Responsibilities - Overall commercial accountability for a project
- Resource management across a portfolio of projects
- Operate within the Service Delivery process and drive continuous improvement
- Manage finances, planning, risk, and client stakeholder relationships
- Proactively communicate with clients to ensure high customer satisfaction
- Collaborate with internal teams to translate features into customer best practices
Key requirements - Experienced Project/Programme Manager with delivery track record
- Strong process and change management capability
- People-oriented leader who leads by example
- Interest in applying AI to improve practices
- Motivated by solving challenges and delivering valuable outcomes
- Experience delivering projects on time and surpassing client expectations
- Attention to detail and experience in project financial reporting
- Understanding of SaaS architecture and modern software methodologies
- Ability to communicate with technical teams and translate concepts for non-technical stakeholders
- Proven experience managing projects using Agile methodologies and delivering iteratively in a fast-moving environment
- Excellent communication and cross-functional liaison skills
- Sharp analytical skills to identify risks and craft mitigation plans
- Years of experience is flexible; relevance and breadth of experience matter more
- People person
- Excellent communicator
- Cross-functional collaborator
- Agile methodologies
- SaaS architecture understanding
- Project financial reporting
