IT Project Manager
Frisco TX, Berkeley Heights NJ (Onsite)
Contract to Hire
About the Role
We are seeking an experienced Project Manager to lead multiple client implementation projects in a fast-paced FinTech environment. This role is highly client-facing and requires strong project management, stakeholder engagement, and cross-functional collaboration skills.
The successful candidate will manage end-to-end implementation projects for payment solutions, ensuring seamless deployment, client satisfaction, and successful delivery across multiple concurrent engagements.
Key Responsibilities
- Manage the implementation of cloud-based payment and FinTech solutions for B2B and B2C clients.
- Lead multiple implementation projects simultaneously (typically 5-8 active projects at various stages).
- Review and understand Statements of Work (SOWs) and create detailed project plans.
- Configure and coordinate multi-tenant cloud environment implementations.
- Oversee API credential setup and integration activities.
- Establish project governance, timelines, communication plans, and risk mitigation strategies.
- Conduct weekly and daily project status meetings with customers and internal teams.
- Collaborate closely with Engineering, Product, Operations, and Support teams.
- Manage project risks, dependencies, issues, and escalations.
- Coordinate with external IT vendors and third-party partners to ensure successful project delivery.
- Ensure projects are delivered on time, within scope, and with high customer satisfaction.
Required Skills & Qualifications
1. Multi-Implementation Project Management
- Proven experience managing 5-8 concurrent implementation projects.
- Ability to handle high-volume project delivery environments (80-120 implementations annually).
- Strong organizational and prioritization skills.
2. Strong Project Management Fundamentals
- Expertise in project governance, stakeholder management, and risk management.
- Experience managing project schedules, milestones, dependencies, and resource coordination.
- Excellent communication and client management skills.
3. Cross-Functional Leadership & Collaboration
- Ability to work effectively across Product, Engineering, Operations, Customer Success, and Vendor teams.
- Strong facilitation and conflict-resolution skills.
- Experience leading complex projects involving multiple stakeholders.
Preferred Qualifications
Experience with Payment Processing/Payment Platforms (Required)
Previous experience in:
- Software Development
- Product Management
- Technical Project Delivery
