About the Role
Our client, a prominent retail organisation based in
Leeds, West Yorkshire , is looking for a strategic and experienced
Digital Transformation Project Manager . This role is critical to driving forward significant changes across the business, leveraging digital technologies to enhance customer experience, improve operational efficiency, and foster innovation. You will be responsible for managing a portfolio of digital transformation initiatives, working closely with various departments including IT, Marketing, Operations, and Customer Service. The ideal candidate will have a strong understanding of digital trends, project management best practices, and the ability to influence stakeholders at all levels. This position requires a proactive approach to identifying opportunities for digital improvement and translating them into actionable project plans. This is an excellent opportunity for a seasoned project manager to shape the digital future of a well-established company and make a tangible impact on its market position. The role is primarily office-based to facilitate close collaboration and hands-on oversight.
Key Responsibilities
- Lead and manage end-to-end digital transformation projects, from initiation and planning through to execution, monitoring, and closure.
- Define project scope, objectives, deliverables, and success criteria in collaboration with senior management and stakeholders.
- Develop and maintain detailed project plans, schedules, resource allocation, and budgets.
- Manage project risks, issues, and changes, implementing mitigation strategies and communicating impacts effectively.
- Coordinate the efforts of cross-functional teams, including IT, marketing, operations, and external vendors.
- Facilitate effective communication and engagement with all project stakeholders, providing regular progress reports and updates.
- Ensure the successful adoption and integration of new digital technologies and processes across the organisation.
- Monitor project performance against key metrics and objectives, making adjustments as necessary.
- Drive process improvements and identify new opportunities for digital innovation within the business.
- Ensure compliance with relevant regulations and company policies throughout the project lifecycle.
Requirements
- Proven experience as a Project Manager, with a strong focus on digital transformation initiatives.
- Demonstrable success in managing projects involving new technology implementation, process automation, and customer experience enhancement.
- Excellent understanding of digital technologies, platforms, and trends relevant to retail or similar sectors.
- Strong knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, Jira).
- Exceptional leadership, communication, negotiation, and interpersonal skills.
- Ability to manage complex stakeholder relationships and influence decision-making at all levels.
- Experience in change management and user adoption strategies.
- Bachelor's degree in Business, IT, or a related field; PMP or PRINCE2 certification is desirable.
- Strong analytical and problem-solving abilities.
- Experience in vendor management and contract negotiation.
Benefits
- Competitive salary and potential for annual bonus.
- Opportunity to work on high-impact strategic projects.
- Comprehensive health insurance coverage.
- Company pension scheme.
- Generous annual leave allowance.
- Professional development and training opportunities.
- Employee discount schemes.
- Modern office facilities in a convenient Leeds location.
- Supportive team environment.
- Life assurance policy.
