About the Role
Our client, a leading national retail chain, is looking for a dynamic Project Manager to drive operational improvements across its store portfolio. This role will focus on enhancing efficiency, customer experience, and implementing new retail technologies. The position involves a hybrid working model, requiring regular attendance at the **Wolverhampton, West Midlands, UK** head office, alongside remote work flexibility. You will play a key role in optimizing store performance and supporting strategic initiatives within a fast-paced retail environment.
Key Responsibilities
- Lead the planning and execution of projects aimed at improving retail operational efficiency and effectiveness.
- Define project scope, objectives, deliverables, and success metrics in collaboration with retail management.
- Develop detailed project plans, including timelines, budgets, resource allocation, and risk assessments.
- Manage project teams, including store staff, regional managers, and external vendors.
- Oversee the implementation of new retail technologies, processes, and training programs.
- Monitor project progress, identify potential issues, and implement timely solutions.
- Ensure projects align with brand standards and contribute positively to the customer experience.
- Communicate project updates and outcomes to stakeholders across various levels of the organization.
- Conduct post-project evaluations to measure impact and identify lessons learned.
Requirements
- Proven experience in project management, ideally within the retail or service industry.
- Strong understanding of retail operations, supply chain, and customer service principles.
- Experience with project management software (e.g., Asana, Trello, MS Project).
- Excellent communication, organizational, and leadership skills.
- A degree in Business Administration, Marketing, or a related field is advantageous.
- Demonstrated ability to manage change and drive process improvements.
- Experience working in a hybrid model, with regular engagement at the **Wolverhampton, West Midlands, UK** office.
- Proficiency in data analysis and reporting.
Benefits
- Competitive annual salary of 62000.
- Staff discount across all company stores.
- Performance-related bonus opportunities.
- Comprehensive health and wellness benefits.
- Pension scheme.
- Generous paid time off.
- Opportunities for career advancement within the retail sector.
- Hybrid working arrangement for better work-life integration.
