About the Role
Our client, a leading player in the industrial services sector, is seeking a skilled Project Manager to lead the implementation of enterprise systems, such as ERP or CRM solutions. This role is based in **Wolverhampton, West Midlands, UK**, and adopts a hybrid working model, offering a blend of office-based collaboration and remote flexibility. The Project Manager will be responsible for the successful deployment of these critical systems, ensuring they meet business requirements, are delivered on time, and within budget. You will work closely with internal stakeholders, IT teams, and external vendors to manage the entire implementation lifecycle. This is a vital role for driving technological advancement within our client's operations in **Wolverhampton**.
Key Responsibilities
- Manage the end-to-end implementation of enterprise systems (e.g., ERP, CRM) from planning to post-go-live support.
- Develop comprehensive project plans, including scope definition, requirements gathering, system configuration, testing, data migration, and deployment strategy.
- Coordinate cross-functional teams, including IT specialists, business analysts, end-users, and vendor resources.
- Ensure clear communication and alignment among all project stakeholders, managing expectations effectively.
- Identify, assess, and manage project risks, issues, and dependencies throughout the implementation process.
- Oversee system testing, user acceptance testing (UAT), and training programs to ensure successful user adoption.
- Manage project budgets and ensure efficient allocation of resources.
- Liaise with vendors to manage contracts, deliverables, and performance.
- Conduct post-implementation reviews and document lessons learned for future system implementations.
- Ensure the implemented systems align with business objectives and deliver desired outcomes.
Requirements
- Minimum 7 years of project management experience, with a significant focus on implementing large-scale enterprise systems (ERP, CRM, SCM).
- Proven track record of successfully managing system implementation projects from initiation to closure.
- Strong understanding of IT infrastructure, software development lifecycles, and system integration principles.
- Experience in managing project budgets and vendor relationships.
- Excellent leadership, communication, problem-solving, and stakeholder management skills.
- Familiarity with change management processes and user training strategies.
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. PMP or relevant IT project management certifications are highly desirable.
- Ability to work effectively in a hybrid model, requiring regular presence in the **Wolverhampton** office.
- Experience in the industrial services sector is a plus.
- Proficiency in using project management software.
Benefits
- Competitive salary package.
- Comprehensive health, dental, and vision insurance.
- Pension scheme.
- Hybrid working flexibility.
- Opportunities for continuous learning and professional development.
- Access to modern technology and tools.
- A collaborative work environment in **Wolverhampton, West Midlands, UK**.
- Potential for career growth within a growing organization.
